Our Reviews

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Was a pleasant experience. Really liked the inspection video.

Great experience woukd recommend to friends.

The service advisor got to me right away and was very professional yet friendly and wrote the order up and on my way in a courtesy car. The driver was very nice and professional and got me safely home. They delivered my truck to my house sooner than I expected (that is a good thing) and were also very professional and friendly. I would highly recommend using this service department.

All went well, however they found a leak near my oil coolant connection. They wanted to charge me $ 2600 to work on that. This car is only five years old and should not require that type of service, that upset me and they did not give me the courtesy to if that was still warranty. Gives me apprehension of returning for future service.

I don’t know what to believe. I’ve had 3 different inspections of my brakes and each time they are better. How do they get better when I haven’t done anything to the?!?!

Professional and courteous

The popcorn was delicious!

I have some things going on in my life right now, called for appointment, got in next day and they came and picked up my car and brought it back same day!

Did what they were supposed to do in the time they were supposed to do it. Sabra did a great job.

Was able to get into collision center quickly and when I got my car back looked like the accident never happened, very happy with experience.

It was quick and straight to the point.

I wasn’t there I used pick up service for my car

Always very professional about everything.

James did a great job of communicating the problems and costs for repairs.

Thank you Terence Wrightsman.

Adrian was great

I call for a oil change and was able to get the same day.

Friendly and knowledgeable staff

Met all of my expectations.

John and Ryan were friendly and accommodating.

This dealership is awesome in so many ways. Excellent service advisors to excellent vehicle mechanics. Love seeing my vehicle evaluation video that went over my vehicle and any concerns I needed to know about. I always have peace of mind knowing Cable Dahmer has my back keeping me and the people I love safe along with everyone else using the road. Love that my vehicle gets washed when weather permits. Thank you to all for keeping my vehicle running at peak performance and keeping safety in mind for all.

Friendly staff

Took truck in for damage from hitting a dog. Truck looked great when i picked it up. Went down the road and the mirrors on both sides did not work, park assist was blinking rapidlyl on dash, and RH blinker was pulsing fast. Took back to dealer immediately Showed person what was wrong and they said they would take care of the problem. Called back 3 days later and they had fixed the park assist, by plugging connector in and out, Repaired RH blinker by replacing bulb, but mirrors still did not work, Said they were sending it to the service department. Called back 4 days later and truck was still sitting and had not been looked at yet. Decided to come and pickup truck and fix myself. Found wire in door panel had been cut, Connector X505 pin 37 had been cut at connector. Repaired and put together in 1 hr. Have been a mechenic for 40 years. That should have been fixed easily.

Oil change

Everyone that we dealt with was very prompt, knowledgeable and friendly. A great experience!

Everyone was super easy to deal with, david knew almost every answer to any questions we had.

They got the job done, fast and easy

You really helped an old lady who put the batteries in both her fobs upside down! I appreciate receiving the video of my car inspection, that’s over the top! Great service all around.

The service rep was clear, concise, and friendly. Actually, she was pretty awesome! The job didn't take long at all. I received the call and picked up my vehicle. She gave me a rundown of the paperwork and brought my truck out to me. I know this review it only got 4 out of 5 stars, but that's b/c when I hit about 55mph and faster, my truck shakes violently. I feel it mostly in my front driver side tire. I just won't take the highway until after I can take it in on Saturday.

Easy set up with Amanda. Staff is courteous and professional. Love the video from the technician.

Oil change

I have been going to Cable Dahmer since I moved to Topeka. I know dealers can at times cost more but I consider them SME's. I had a service and rotation done. On the paperwork it showed my right front tire as red and the others green. Since these tire were bought at the same time I asked the tech and the answer was it is lower than 3/32. I looked and they did and saw nothing like that. Also once they rotated the tires, they could not get the system to relearn so my light was on. During the conversation they told me assuming I knew what that meant so when I got in the truck I saw the light on and went and asked. I was told that they explained it to me but it was not as well as it should have been. Then I was told the part was on back order and it would take several weeks to get it in. I understand this may not seem like a lot but to me it's small thing's that can make an experience not the best. I will continue to bring my truck there but wanted you to know there are some opportunities that could be addressed.

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They do their best to get your car in as fast as they can and they do a great job ! The people there are great to work with and they check you in fast.

Great buying experience with David and his team!

Amanda was amazing, professional and very knowledgeable. Her compassion and support got me through all the hurdles. I will definitely recommend CD!

Went perfect James got my vehicle in right a way and in and out in under an hour.

Prompt service

Steve Morgan makes each one of my visits as smooth and quick as possible since I have to wait. He is very informative about any issues or upcoming services that's due.

Pleasant experience

Trance takes good care of us. Always answer our concerns and follows through. Excellent employee.

They had my car for 4 weeks and still wasn’t able to fix the issue. After $7,000 worth of repairs they tell me it still isn’t running properly and that I needed a new engine for roughly $13,000. I chose to buy a new vehicle from a different dealership.

SO FAR SO GOOD

Great service

Everything went as smooth as possible

Very pleasant experience all employees were very kind and helpful

They gave me the deal I asked for.

I brought my GMC Sierra Denali in to have the back up camera repaired. When I purchased a vehicle New, I also purchased a bumper-to-bumper warranty from the dealership. I was told right off the bat of a $220 diagnostic fee. I agreed to that later that afternoon I was called and told they wanted three more hours of diagnostics for a total of $880 I was in sent a video that said my cabin air filter. My engine air filter needed to be replaced which only had 3000 miles on them in addition to that they recommended a $357 fuel system treatment. Later I was told that even with my warranty, they were going to charge a difference of $500 for the labor. I refuse the service. there was a phone call later stating they hadn’t done any work so there would be no charge to come pick up my vehicle and take it elsewhere when I picked up the vehicle. The glove box door was on the floor. The cabin air filter was on the seat and papers from inside my glove box were all over the floor. Ultimately, I drove my truck an hour away to the dealership where I bought it who honored the warranty and charge me $100 deductible total. Their estimate was over $700 less.

Good job Adrian with our recall repairs

Great service! However you used to wash my car rotate tires and fill my fluids as well as change my oil filter and oil. Now all I get is an oil change and you raised the price. I also used to belong to your VIP club and I would get discounts on my service but apparently that's no longer a thing. I get inflation is killing profit but almost 90 dollars for an oil change and I get nothing extra is kinda steep. Your service department is outstanding by the way.

Cable Dahmer was not able to diagnose the problem with my pick up. They said they was called General Motors to get some answers and two weeks later they contact me instead of I could bring it in and they would try running some more test.

Everyone was great. Dan always does quality mechanic work.

It seems that they were quick to diagnose my main issue, but also listened to an ongoing problem that I have had and diagnosed it also.

James does a great job!

Service advisor was excellent to work with.

Great service. Very happy as always with the quick and professional service we receive at Cable Dahmer

Adrian was wonderful from start to finish in all aspects of communication and service.

Friendly and willing to help.

Great service

Very accomodating-had a dead battery, AAA jumpstartied my car, I drove to dealership, they replaced the battery.

The issue was resolved and the staff was very helpful and polite.

The pickup and delivery service was so convenient and flawless. Everyone at the dealership have been wonderful to us. Thanks

Steve Morgan does a great job!! I definitely trust him.

Great support with my new Buick Enclave Avenir order. Quick responses to all my questions via Chat. David D and David B kept me up to date on delivery and even sent photos. Hunter R clearly explained all of the paperwork and could not be happier with the new vehicle.

Everyone very friendly and helpful. I like the estimates we received. It helped us with our budget and eased anxiety about cost. We really like the video from the mechanic that showed us everything that he saw.

Office personnel were excellent especially Ashley. The claims adjuster was very informative and kept us up to date on the progress of the vehicle.

Received the usual great service for my equinox oil change! Terrence updated me on any maintenance requirements as he always does! Appreciate everything you do....

Cable Dahmer always takes care of me and my vehicle. The process was smooth and I loved the video they sent me informing me of the life of my brakes!

My wife and I were extremely satisfied with our overall experience with the purchase of our 2025 Buick Enclave from Topeka Cable Dahmer. We have purchased previous vehicles from this dealership and have always received excellent customer service. Kevin Feleay has always been our salesman. He is very professional and a pleasure to work with. We definitely plan to continue to go to Topeka Cable Dahmer.

I genuinely wish to thank you for the experience you provided to me this day. For many years I have vasilated whether to stay with the organization that sold me my car or look elsewhere for service. Now I know my time and piece of mind demands I go anywhere else than with your organization ! ! !

Staff worked hard to find a solution for replacing a faulty switch not in stock and was able to locate it. Fixed problems with electrical connections on car. Great customer service!

it was great

James Fager does a great job.

Terence Wrightsman is Customer Service +. Friendly and professional.

Everyone was exceptional, friendly and great to work with especially Aaron my salesman very patient knowledgeable with me

Nope. Already spoke with service manager My husband won't ever spend a penny here again.

James was excellent as usual

I was there for standard oil change and rotation. Waited little over 2 hrs but happy with service.

James Fagan does a great job. He makes it a pleasant experience.

Jocelyn and Iris were great to work with. Jocelyn kept me well informed while waiting for trucks I was interested in were shipped to the dealership.

excellent service

Steve took great care of us! Fast service and done way before we thought it would be!

Wait was short and I got out of there quicker than expected.

David was amazing to work with. He kept me completely up to date on every detail. Went above and beyond for me. Wasn’t just an appt for him. He treated it like his own truck. Even from the first walk around. I watched him check every detail of my exterior. In the past I e watched people skip this part. But not David. I appreciated him caring

Routine oil change, turned into a detailed update of satellite and radiator leak.

your check in techs were outstanding and addressed me by name even though I have only been there once. I appreciated the video they sent me showing exactly what was wrong. It was evident that the work needed to be done. It was a great customer service experience.

I had Amanda Terwilleger as my service tech. She treated me very professional from the time I dropped my vehicle off and picked it up for service. She kept me informed of the progress. Amanda is the service tech I try to locate when I drop my vehicles off for service. She is very professional and friendly.

Adrian is the best, he got my car right in and made sure everything was handled fast. Will be back for sure!

The service and staff provided good service. It took more time than what was necessary to install one tire on my truck.

It appears to be smoother than before

The staff worked to find me a loaner that met my needs. Steve was very accommodating. Made me feel like someone cared. Thank you.

I was told my car was ready so I drove 30 miles to dealership in the loaner car to find my car was not ready so I drove home and I will return today. I feel you should compensate your customers for their inconvenience when this happens.

I called ahead for an appointment for an oil change. When I arrived at the appointed time I was checked in and waited in the lounge. I was later informed my vehicle was ready and I was in and out in not quite an hour's time. Everything was done smoothly and efficiently.

I would like to first extend my heartfelt thanks to Amanda and Service, the two managers who assisted us with our vehicle concerns regarding Jackie Kennedy and Chris Petz. Their honesty and commitment to rectifying our situation made a world of difference. I would also like to express my gratitude to James Bartlett for his exceptional guidance. He has been wonderful throughout this process, especially during our last vehicle purchase. I can’t speak highly enough of him. Additionally, I must acknowledge GM Milo, as well as Jeremy and Sam. These three individuals are truly outstanding, and we cannot adequately express how thankful we are for their support. We are thrilled with our new vehicle, and I

They are friendly and always answers questions when asked

Thanks for figuring out what was wrong with our car!

Great customer service!!

Sabra and the technician were very attentive and responsive to our concerns.

I’m always satisfied with the service that I get on my Canyon. James Fager is a great help also

I had scheduled an appointment in advance. The valet picked up my car at 8:20. I had not heard anything so at around 2:45 I called up the dealership, they had completely forgot about my car. I had to wait 45 minutes after I had gotten off work for my car to get back to me after it had been their all day with an appointment.

Wesley Wells was very good to work with. CJ Flowers very helpful. Patrick Baumgartner very good and professional.

Samantha and everyone else that we worked with were wonderful!

Check in person was very friendly and helpful

Very clean. The employees were nice. Got my service done in 35min when told it would be a hour & a half!

Sabre was very professional and courteous

Excellent service

Service tech help me use GM rewards I had accumulated over several years. Very helpful.

Adrian checked us in, he was super nice & so friendly. He explained things to us. He did an excellent job!! He will be our go-to guy when we need vehicle services again.

The whole job took less time than I expected. Everyone was nice and helpful. The guy that checked me in was very friendly and seemed to know what was needed.

Everything was performed to my satisfaction. It was completed efficiently.

David was nice to work with. I had my Son-in-Law helping me with the experience and David seemed fine with working with both of us.

James took great care of my truck. They got in and out very quickly.

Good service

Most of the encounter was appropriate and done properly and professionally; HOWEVER for the second time in a row the one thing I asked to be done was NOT done and it was promised as a routine part of the tire rotation. I simply but expressly asked for the tire pressures to be adjusted to 35 pounds as recommended as I knew one was at 44pounds . I have had bilateral knee replacements and a back fusion and at 77 years of age it is difficult for me to do this. I checked the pressures on my way home and was NOT happy when I discovered they had indeed rotated the tires but did NOT adjust the pressures.

Waited almost 4 hours for our car to be serviced and new tires installed. Seems like a little long.

My service advisor James Fager is always polite and professional. Know you by your first name.

Very courteous, knowledgeable on my car, and informative. Will see you on next service! .

It took 2 hrs to plug 2 wholes in my tires. And you missed another whole on my back tire. How did it take 2 hrs and you couldn't find all the wholes that's crazy

It was fine

Routine oil change but it was poorly done!

Everyone was very nice and helpful. Terrence was especially kind.

Still very helpful and friendly. Really liked the video never had that done before. Didn't much care for the robot making appointments. It's just doesn't feel right for someone that seems to have good customer service that is so much needed.

Amanda is great to work with. Keeps you updated

James Fager has been my main Service Provider for years, and he always takes great care of me. My complaint is about Cabler Dahmer sending me so many text messages and calling me. The contact system is in need of attention, because it is annoying to the customers!

Everyone was very informed and knowledgeable about the truck. Everyone was very polite

Wonderful

always good

The staff and service at Cable Dahmer is outstanding. Marty Steinert is incredible and very knowledgeable. Patrick Baumgartner took his time explaining the warranty and service options and we did not feel rushed or pressured to "just buy it". The truck is all we hoped it would be and so is all the staff at Cable Dahmer.

$581.91 Labor charge is absolutely ridiculous!

Excellent service. Adrian is very professional and courteous.

Fixed the switch on my tailgate under warranty.

Adrian was very helpful and knowledgeable. He was very nice and made our experience a breeze! The crew had us in and out in no time.

Service was great. Adrian did a great job of service. The bad part was paying an extra fee for using my credit card.

Good experience. Love the videos to be able to see the issue and not just hear say. Polite service. Love the connect device. Very convenient and helpful.

Great customer service, and support. The service Advisor is always helpful….

Friendly and easy to work with!

Thorough and efficient

James Fager is by far the best in the business. He’s exceptionally quick to respond to questions and works above and beyond to find the right parts, and deliver repairs on time (he’s actually been early finishing up a vehicle most of the time!)

Steve excellent service

Routine oil change.

.

I was impressed with how my service advisor (Steve Morgan) took care of everything from check in to bringing back my car when ready. Thank you

Sabra was very helpful getting my vehicle in in a timely manner and eventually getting a part replaced that the manufacturer is taking care of. She also noted my need for new tires. Although I knew of that issue, I appreciated that she shared a fabulous sale on tires. We killed two birds with one stone and we are ready for a trip to Colorado in May on safe tires. Thank you, Sabra!

Everything was taken care of quickly, everything was explained to me clearly, and there was minimal disruption to my workday because my car was delivered to my office.

Was told parts for recall where on site and my recall would be taken care of. I specifically asked for this because I drive from Emporia. This is the second time I have been to this dealership and both times recalls were not fixed. Instead I waited three hours to get an oil change. I could get this done in Emporia and wait an hour. I’ve spent a total of 7 hours now at this dealership and have had two oil changes and 1 tire rotation. 4 recalls and only 1 fixed. I will not be coming back EVER again except to get the recalls fixed.

Friendly quick service and respectful.

Liked the sales people we dealt with. All were very friendly and enjoyed dealing with them. Our only concern was we were there from 12:30 to after 5:30. That was a long time for people our age.

Biggest problem is I understand the cost of credit cards but came prepared to use debit card debit card was declined, then used my credit card and was charged 68 extra dollar, left the the dealer ship, went to bank, Core First, to find out what the problem was, and they said no reason card should have been refused! So at this time I am not happy with Cable Dahmer nor Core First Bank! Doubt I will be back, for any reason.

Appointment was kept on time, service was excellent, minimal time waiting, great result.

My truck had a recall notice, Terrance has always taken great care of us. The issue was taken care of and seems to be working just great!

Very good..

The video was great. I could watch what the tech had checked and hear his opinions

Very professional , explain everything about the vehicle ...

I put DEF in the fuel tank. Sabra and the mechanic were amazing!! They walked me through every step. Reassuring me they could fix it. We were traveling through to Colorado and had a tight timeframe. They said they would have it done. They did!!! Even called to check on us to make sure we made it and the truck was doing fine. Absolutely the best service i have ever had anywhere!!!

Fast, thorough and the right price

The employees who picked up and delivered the vehicle were professional and described the process. Very impressed with the service!

They were fast and efficient and very informative. Good customer service

no complaints

Fast and efficient as long as you're the first one through the door.

It seems that Chevy sold me a extended warranty.That seems to not want to cover a lot of things. Thanks to James in the service department, talking to his manager that they covered a camera that had gone bad.

Your sales staff was great to deal with. I came I there to get a Grey 2025 Equinox they said it was sent a different dealership so they were trying to get me in a 2026 model but your sales manager wasn't able to get it in my price range with what I able to put and trade in. You don't have any 2025 models left they found a black one so they worked out a deal.

Always a positive experience.

My guy took very good care of me. The only complaint I have is the PRICE.

I was treated very respectfully, and my car was in and out in no time.

Terrence was amazing as always!! Got my tire repaired quick and got me out the door

Empty vehicles were blocking every service lane and so I had to wait for someone to move a vehicle before I could get to a service desk since no service advisor came to me in my car. Another person walked to my service advisor and was helped out of turn. When I mentioned that to Terrance he replied in a rude and disrespectful manner. (I had a service appointment and was assigned to Terrance). There were no other service advisors to be seen otherwise I would have switched to another service advisor.

Everyone was very helpful in trying to figure out my recurring transmission issues

He kept me updated on what maintenance needs done to keep my vehicle running good

I’m a many times return buyer there if i wasnt

Great

Service was faster this time, as last time I had my oil changed at the dealership with an appointment, it took three hours. I was charged for a tire rotation, that I was not asked if I wanted and I just got new tires else where and they would have been rotated free. That was an extra amount that I had not planned on. Widows seem to be a target for things that are not needed, but add to your total. I was not happy when I read the ticket and saw why the bill was so high. I even had a birthday coupon from you. It seems that the person who owns the vehicle should be consulted before the service is performed and added to the service ticket. In the future, I may think twice before using your service.

Greatest car buying experience I’ve had!

The team excelled with my 15,000 mile appointment. I was very happy with the service I was provided and look forward to next time.

My sales associate was great!

Price on oil change and rotate tires awfully high.

I was mostly satisfied with the service I received. A lack of communication on when my truck would be done would be the only thing.

I always enjoy talking to the staff in the Service Department. We've been loyal customers and have known some of them for years.

I appreciate the details given to me about what my vehicle needed for maintenance at this time of service before I dropped off the keys.

Amanda was very attentive to the needs of my vehicle. She was courteous and informative. Repairs were done in a timely manner and corrected my need. Thank you.

I told the first person I talked to I wanted 3 things: #1-an oil change, #2-a complete 'physical' as the car was going to Florida (4k miles est.), and #3-the driver side lock/unlock button fixed. #3 was never mentioned again by anyone (including myself) and was lost in the myriad of repairs caused by #2. Next time. All the personal I delt with were courteous and knowledgeable and, in a couple of instances, humorous.

People answering phone were rude. Service was great when I came in for my oil change and tire rotation.

Mr. Fager is amazing! Even though he was so busy, he was courteous and super helpful in explaining what would happen with my car.

Amanda my service rep is amazing. She walked me through all services. She is personable and friendly.

Fast, friendly personnel. Our vehicle was serviced in a timely manner and we even test drove a new vehicle while were there.

I had a good customer service!

every one is there to help

Great service as always. Problem developed after we picked up our car, took it back to the dealership immediately and they got it right in to check out the problem. Had to keep overnite but provided us with a loaner vehicle. They found the problem the next day and called us as soon as it was rectified. Cable Dahmer is the absolute best and Terrence Wrightsman is the best service advisor we have every had.

The work was highly satisfactory.

Efficient and friendly

Professional and timely

James has been extremely helpful whenever I come in! He has been a good friend and always goes the extra mile. Never have had any problems when I go in! Always nice to know I’m in good hands!

Issue was solved completely within a very short time.

They got me in immediately, done in excellent time, plus washed my car, which I did appreciate very much.

Everyone was very courteous .

Great service as always, quick and easy transaction.

I arrived having never been to a dealership for automotive work before. Everyone I came into contact with was friendly and knew their jobs well. Terrance W. helped me get my car checked out, via test drive. I was shuttled to my house by a very nice lady. Terrance kept me up- to- date on what was wrong with my car and helped me with a link to get finance for payments, as I could not pay for my car to be fixed all at once. I was then shuttled back to the dealership by the same wonderful lady. Where Terrance helped me check out and went to get my car for me. He suggested I take my car on a short test drive to see if all was well, I did and it was and has been since I left. Altogether, I very pleasant experience that I did not expect. I expected much more hassle and to be some what majorly unconvinced by the price of the work I knew my car was going to need. However none of my expectations were met. Instead I had a lovely experience and would consider myself lucky, if another unlucky incident occurs, to be able to deal with anyone at this dealership again. Thank you all ver, y very much!!

My experiences with Cable Dahmer Service in Topeka has always been professional and amazing. We don't take our vehicles anywhere else for service.

I paid over $200 for my car to be diagnosed and my car still has the same alert on my dashboard and now you’re telling me I have a new problem. I’m not sure why I even had my car hooked up to the diagnostic thing if you can’t even tell me what’s wrong with my car. You said that it can’t always pick up things if it doesn’t intermittently. My dashboard has said the same things for six months so I guess I paid $200 for nothing.

From start to finish it was an easy experience when I brought my Bolt EV in for tire rotation and inspection. David Blackburn was very helpful and had great customer service.

Check in was simple. The service writer was informative in her understanding of my appointment. It was a very pleasant visit to you dealership.

Justin was informed and communicated well. We had a small issue we needed addressed after the appointment and he took care of that too!!! We will go back

Very good

0il change

The team was understanding and extremely helpful sorting out my terrible electric issue. I particularly want to call out Sabre. Terrific customer service

Best environment to take your vehicle to the dealership. Amazed at the space and that it works so well. Was delighted to find out they could deliver my truck to my house. Forever a client.

I like the first person who picked up my car, bringing it back I didn’t like my air left on when he was done

Everyone at the dealership was very friendly and professional. They made a strong effort to give us a good experience. We recommend two things that could be improved. 1. They charged our EV to 100%. It is our understanding that EVs should be charged to only 80% except right before a long trip, because leaving an EV at 100% for a significant period of time is harmful to the battery. Please let everyone at your dealership know this. 2. We special-ordered our car, and the dealership was never able to give us even a rough idea of when it would arrive, until it actually arrived. It seems that a dealership should be able to determine which cars are on their way to the dealership before they actually arrive.

Samatha Sherman did a great job answering my questions. She is a real asset to the Topeka Cable Dahlmer Dealership.

Fastest service I ever have had. Friendly service and all staff.

Everyone was very friendly and helpful. They explained every thing to me.

Worked quickly and was

My Appointment was 12.30 PM, i when to lunch come back at 1.30 was done, set in the lobby tell 2.30 when to the service department and see my truck setting outside talk to someone and thay look it up and said it was, so don't know how long it was done you would think someone would call me or come in the lobby and tell me it was done. Duane Krohn

Adrian was great, unfortunately my car would not act up for you when I brought it in, but Adrian did everything he could to take care of my needs.

Everyone I talked to was very courteous and helpful. Everything was explained to me. Morris James was the salesman who helped me with my choice. He was very patient and very professional.

Lot of vehicles to look at. Friendly, courteous sales people.

My issue was not fixed nor was a specific diagnosis determined as the reason for the problem I'm having

The experience started off a little shaky, the representative with who we had started our inquiry was unavailable upon arrival. However, once a sales representative was identified, all was as expected.

People were helpful . I was in and out in short period of time.

Cable Dahmer consistently meets my auto service needs.

It was great

OUTSTANDING SERVICE AS ALWAYS. JAMES IS THE BEST

James Fager does an excellent job. He goes over my car information and explains things.

It was great. Everything was done on time and to my satisfaction. Cass set up my appointment at a time was convenient for. Sabra handled all my questions and paper flawlessly upon check out. Thanks Cable Dahmer Phil Shufflebarger

Amanda is amazing. I love that we can have pretty much the same person everytime. Thanks for delivering my car back to ouf home in Lawrence. That was a tremedous help. Amandas updates were very helpful

We appreciated Marty's passion to search for a vehicle that met our specific needs. His expertise along with thoroughness of details made our recent purchase enjoyable. We were thankful for Marty's willingness to spend quality time with us to ensure all new vehicle systems were engaged and personalized before leaving the dealership.

Adrian was again friendly, helpful and knowledgeable.

Fast, quick and easy

I made an appointment to get an oil change. I walked over to the used cars areal and no one came out to talk to me. The oil change was great.

Timely and Completed same day.

James is a great service advisor. He is honest and cares about his customers. I can always count on him to let me know about my vehicle when it is in his care.

4 words best describes my experience every time. Excellent customer service James F.

James went out of his way to help with the engine problem & stayed involved to get the work done

We are very pleased with our purchase

James kept us informed on what was happing with our vehicle.

It was wobderful

Efficient

James communicated very well what the needs are to have a well maintained vehicle. He was quick to respond to making sure that my Chevy was in top maintained condition so that it could trip to Florida without any foreseen issues.

Couldn't have gone better!!

Service was on time and complete.

I enjoyed bringing my truck there from customer service to the video they sent me for the underneath of my truck

James kept us informed and made sure all of our needs were met

First service completed. No issues.

Steve Cain and Morris James were amazing to work with. We worked together to find me the perfect truck! Very satisfied with my service at Cable Dahmer Topeka.

I had to bring my car back because you guys didn’t fix all the issues I asked you to when I first dropped my car off. It was a very inconvenience for me.

Very professional!

Your staff was courteous, punctual and professional. Your customer lounge is very comfortable. I’ll be returning for future visits.

James Fager is great. extremely efficient, sees that the job is done and done correctly

Pleasant experience, salesperson worked with me until I found what I wanted and worked for me.

Even though I never visited the dealership in Topeka as I purchased my Blazer SS EV from San Antonio, Texas, I was extremely happy with every one I encountered while buying my vehicle.

Very professional and friendly. Answered all of our questions

It was pleasant

Had appointment and waiting for the service. Everything went great.

I came in looking for a new truck and Brock made it happen! It was the easiest vehicle purchase I have ever made!

Excellent people to work with

Friendly, knowledgeable

Always courteous and explains service very clearly.

Very easy set up appointment. James are service writer. Always greets you by name. Other staff very friendly. Nice place to wait while they are working on your car. James always keeps you updated on car.

The service was very quick!

The service provided was simply adequate. The job was to remove and replace the entire dashboard. When I picked up the car the dash was covered in dust, except for 2 handprints. The trim on the exterior of the windshield was not put back correctly. The car sat while the mechanic went on vacation. They deserve a vacation, but this job should have been assigned to someone else or had someone fill in while the mechanic was absent. I was told I would be contacted daily even if nothing had changed, just keep communication open. I was not involved in the service advisor's communication with my insurance company. Because of this, I believe my insurance did not pay the full amount they should have. All in all, the work seems to be sufficient just not of the quality I expected.

Was very satisfied you were able to get the paint off.

Very helpful and friendly

Very prompt reliable did what they said

Terrence Wrightsman was punctual to begin and complete care for my AT4 truck, giving clear information on the update that a remedy was not available currently for the GMC safety recall. The mechanic that inspected the truck and did the oil change gave factual information good to know concerning my truck, and Terrence did let me know that as soon as GMC does have a solution, that he would follow through when I brought my truck back in for service. Professional courtesy from both was much appreciated.

Devin and Elliot worked hard to give me a great deal.

Marty Steinert, our sales representative put a significant amount of time and energy in getting our Enclave special ordered. He was very professional and thorough from the beginning to the end of the purchase experience. He is top notch. Hunter was very helpful and patient throughout the finance process. Kudos to him as well.

Oil change

Excellent reception, hospitality, and friendly experience.

Service was great. I was taken in on time and my vehicle was ready as promised. My service age t was awesome. I thought I dropped a gift card in the ground and called leaving a VM for My agent to see if it was turned in and he checked then called be back within the hour.

Great customer service

I had the oil changed and the tires rotated.

The service department is always fast and reliable.

I got what i was looking for with very little hassle.

Everyone is friendly and helpful. Car was fixed and is running good again

Excellent job and done in a timely manner.

My truck was in for an oil change. The service was prompt and courteous.

I had a very pleasant experience at your dealership. Adrian Martinez did a fantastic job of fixing my oil leak that I had and was very professional about it.I also would like to thank the valet service for getting me to and from the dealership and delivering my truck to the house they did an awesome job.

Great service

You sold me a truck with the engine light on

I love the pick up and drop off option and the drivers were very nice. There was a problem with the Equinox when it was returned the first time. The engine fan continued to run until I had opened and shut all 5 doors. I was able to call the dealership, it was picked back up and the issue fixed.

Took Buick Enclave in for oil change. Received video on phone of the under carriage inspection. Was done in less than an hour. Great service!

The financial team, specifically Hunter Rios was very slow answering my calls. I called and left voicemails Monday Tuesday with no returned calls. It wasn’t until Thursday when he still didn’t call me but gave me the information through text. I also was not given a temp tag and it wasn’t until Thursday not shipped to me overnight like it should have been. The salesmen were fine

Good service, need pizza for customers in waiting area. Just kidding popcorn is good. My engine light was on and was never explained if it’s anything serious. I assume not. Leaving for Chicago on the 22nd. Hope it’s fine.

Your Sales Team were excellent

James was very good at keeping up with all the recommendations and letting me know what needed to be done

From the moment I arrived, I felt like they were very accommodating. Took my information, explained what will happen, this was my first visit to the service department. He listened to a concern I had, which was addressed. The waiting area was comfortable and service did not take to long. I was then taken to my car and the visit was over. The little video I received going through the inspection was interesting. The only thing, I was not able to understand her real well. Audio was not great, and she spoke really fast. Thank you for all you do.

Great service as always, ez transaction.

Everyone was so knowledgeable able everything. And the nicest people.

Fast friendly service

Service procedure in general went well - great people to work with ... however, somewhere during the maintenance test drive and the vehicle delivery - the right rear tire picked up a nail in the tread / tire wall area ... I started receiving OnStar alerts before I was notified by the dealership it was ready for delivery ... I would have expected the dealership to notice something like that, and resolve the issue - instead, my vehicle was delivered with 15 psi in the left rear ... the set of tires had 30,000 miles, and with the location of the nail, I had to replace the entire set of tires at my own expense

All OK

Excellent

Excellent service in all areas from the salesperson Samantha to the finance department to others who simply were friendly.

As an out of towner my car was done quickly and efficiently. Front desk and car pick up and drop off went well and was great customer service.

Justin was professional and got my truck in and out quickly, when I needed it done. I highly recommend Cable Dahmer with Justin in charge!

David

I always receive excellent service from James Fager and his coworkers.

Always get great service from you !!!

aaron was friendly and helpful=we didnt feel the pressure you get from some salesmen=he gave us details so we could understand=will be glad to come back for future business/

Everyone was helpful. The service was good and quick.

James kept me updated while work was being done. two days worth of work. Every part of the jobs were explained by James throughout the process.

All my concerns were taken care of, thanks to my service man, James and technician.

I was greeted by service writer Jason. I explained my problems and left my truck for transmission shift problems and HUD did not work. Had to order parts for HUD. Transmission problems I was told to be operating normal. Well I tell you GM has problem if that is normal. I think there is something wrong somewhere. It is almost dangerous to drive because you never know when it going to jump forward when stoped.

James Fager is a great service representative.

Everyone in the service department was very helpful and kind!!

Just bought my new vehicle from Cable Dahmer Chevrolet Topeka and had a great experience! The staff was friendly, helpful, and made the whole process easy. No pressure, clear, communication, and I am really happy with my new Equinox. Highly recommended!

Very helpful employees.

Excellent service all around very pleased.

My wife took her Enclave in for service after easy scheduling with Amanda. Amanda got the vehicle to the technician immediately and the wife was on her way within the hour.

I was traveling cross-country with my family of 5 when the check engine light came on in my 2022 Yukon. We were very fortunate to have it happen so close to Cable Dahmer in Topeka, Kansas. I was able to schedule a service appointment online and have the car in first thing the next morning. When I pulled up and saw how large their service department is I knew I was at the right place. Check in was smooth and I explained the situation, while I was in the waiting area they had people regularly coming back to see how long each person had been waiting. When my turn was called they explained the part that was broke and told me they didn't have in stock, but they ordered it overnight from 2 locations just in case to get me back on the road. They set me up in a wonderful rental car so my family and I could still get around. The part was delivered the next day as promised and they got me back on the road. Its never a great feeling to encounter car trouble while on a road trip, but I was very fortunate to be close to this dealer. I would like to especially thank James Fager and Christy for their communication and making me feel at home!

James went beyond the normal service to make sure everything was okay.

Fast service, in and out in great time! Appreciate your whole service department! Also, Terrance explained future upcoming maintenance for my Equinox! Enjoyed the inspection video too!

It was a seamless visit. Well done gang!

Cable Dahmers' excellent service makes me want to drive the 90 miles to get my oil changed and any other service my Enclave needs. I could go to service centers that are much closer, but why do that when I want the best service. Thank you Marty and the gal who handles my service. Sorry I can't remember her name other than it starts with an "A". She does great work. Marty was our Salesman and he was great also. Thanks guys.

Had an appointment for oil change. This time only took about 30 minutes. Awesome 👏

This was my first visit to the service department since I bought the car. It was great. Everyone was friendly and helpful and explained everything well!

You changed the oil, rotated the tires and replaced the cabin air filter.

The person helping at the service desk was AMAZING!! Sabra is always very helpful and professional. She has always done the extra mile for us and we really appreciate her!!

Great

The service was excellent. Your customer service agent that took care of me was very very customer focused.

I always like going to the dealership where I am treated like Family with respect and integrity. I always like the fact that I am informed of everything that is going on with my vehicle and the service they provide. Your staff is excellent. I believe there is no other Place to get service like I do at Cable, Dahmer.

The service was quick and the service writer was friendly and had paperwork completed quickly.

n/a

I am very pleased to all aspects of your service.

I didn’t have my vehicle in your service department so I don’t know why I got this.

Bought the Chevy Trailblazer online without visiting dealership. Transaction was smooth and they delivered the vehicle the next day. Love it!

James is the best and I am always very happy with his service.

Courteous and prompt

Justin did an excellent job of getting my car serviced!

Having my truck for three days and 700 for an alternator and a serpentine belt was not good service.

James Fager always provides excellent customer service and explanations are shared about the service the tech has performed.

Uneventful.

10/10 experience. Everyone was so kind and helpful through the entire process. Marty was the absolute best salesman I could have asked for. He answered all my questions and even made me aware of things I didn’t think to ask. I could rave about each person who helped me, but I don’t think I have enough time for that. I will say that with this being my first time buying a car on my own I truly could not have asked for a better experience!

A

Very positive experience.

very pleasant experience

Thank You!

The car pick up service was very convenient.

I called regarding an issue with my car not starting on a Friday and was given an appointment to have it checked the next day. Everything went smoothly and I waited while the problem was evaluated and a new battery was installed. It wasn't cheap but repairs on my Chevy Equinox have proven to be more difficult (and so more costly) because of the way the engine is laid out. Apparently, it is hard to access parts. Wish I would have known that before I purchased the vehicle. Anyway, the repair was made and the issue seems to be resolved although I've only driven it a couple of days since the repair was made. the customer service person was friendly and knowledgeable.

great service

The appointment was faster than expected, but they did not wash my vehicle as I was told was part of the 90 day pitstop.

every body is very helpful

I made an appointment ahead of time to bring my vehicle in and wait while brake pads were put on I had another emergency to take care of so I dropped my vehicle off tonight before so it could be done in the morning and then I was to leave on vacation go pick up my camper, etc. etc. etc. It’s getting close to noon and nobody has called me and I checked into my vehicle and they haven’t even started on it Then I was told oh that wasn’t a real appointment that was just a check in time So what I was supposed to wait there all day until they put brake pads on? This person went to lunch and that person went to lunch. They didn’t even start on my vehicle until 2:30 in the afternoon. Then I couldn’t get to pick my vehicle up until after they closed $500+ later As soon as I started driving my vehicle, the brakes were squealing and screeching. Every time I would come to a stop it almost even feels like it’s slowing down my back end, rear brakes were put on So unfortunately, no one was there to talk to. I left for my vacation with squealing and squeaking breaks the whole time. My mother is now in hospice and I can’t afford to be without my vehicle for very long. I want this matter fixed, and if it caused any more damage to my truck, I expect Chevy auto shop to pay for it I have owned many vehicles in my life. I’ve had many break jobs done. I’ve never had this happen before this is the worst brake job experience I’ve ever had in all my 40+years of having a vehicle.

James is a fantastic service advisor as always

Was very on the ball and took care of problems promptly.

Friendly and reliable

Very helpful people, even though I was waiting for Arron

Terence is great to keep me informed. Only one car, so must wait.

We went in knowing we wanted a truck, but, we were unsure which one. Karly was AMAZING and helped ever step of the way!

Great people to work with!

I loved the delivery of the vehicle.

Speedy service for a very quick reset of air pressure system for my tires.